Security Operations

People and procedures that make installed technology useful.

ShadowSecure provides and manages monitoring, guarding and investigation services as part of complete security solutions.

Operational services

Different operating roles for different security needs.

Monitoring, guarding and investigations each use a distinct operating procedure and assignment scope.

ShadowSecure operators review relevant visual alerts and follow the notification and escalation procedure documented for the site.

ShadowSecure directly manages site-specific guarding assignments shaped by identified risks, required duties and operating periods.

ShadowSecure directly manages security investigations around an authorised objective, lawfully available information and a defined form of findings.

Operating procedure

Each assignment defines the source information, the person responsible and the next action.

A configured system, site report or assignment produces relevant information.
A ShadowSecure operator, guard or investigator works within the accepted scope.
The documented notification, escalation or findings procedure determines what happens next.

Technology provides evidence. People decide what happens next.

Security assessment

Tell us where the service is needed, when it must operate and who should be contacted when something happens.