Security Operations

Guarding designed around the site and its security plan.

ShadowSecure directly manages site-specific guarding assignments shaped by identified risks, required duties and operating periods.

Discuss guarding
Uniformed security guard observing the entrance to an industrial site.

Provide a managed on-site security presence built around the site risks and required duties.

Coordinate guarding with relevant CCTV, alarms and monitoring where those services form part of the assignment.

Managed service

What ShadowSecure manages

The accepted assignment defines the people, information, operating period and action procedure included.

  • Site, risk and duty assessment

  • Post instructions, communications and escalation planning

  • Direct management of the accepted guarding assignment

  • Coordination with the security systems and operating services listed in the proposal

Managed guarding assignment
  1. Post instructions
  2. Patrol and observation
  3. Assignment reporting
  4. Agreed escalation

How the service works

A clear procedure from event to action.

  1. Guards work to the documented post instructions and communication procedure.

  2. Relevant system or monitoring information is passed into on-site duties when included.

  3. The agreed escalation procedure defines the action required for each assignment.

Service fit

The customer outcome and operating environment.

The assignment is shaped around what the customer must receive and where the service will operate.

What the customer receives

  • A site-specific assignment and post plan

  • Directly managed guarding for the agreed duties and operating hours

  • Coordination with included security systems and services

  • Assignment reporting in the agreed format

Where this service fits

  • Sites requiring a defined on-site security presence

  • Assignments coordinated with installed security systems

  • Locations with documented posts, duties and operating hours

Important service conditions

Responsibilities and assignment conditions.

These points are confirmed before the service, project or assignment starts.

Review responsibilities and conditions

Customer responsibilities

  • Provide accurate site, access and risk information.

  • Approve duties, operating periods, contacts and escalation procedures.

  • Maintain the site access and communication arrangements required by the assignment.

Important service conditions

  • Guard type, grade, patrol duties, operating hours and service area are confirmed in the proposal.

  • Post instructions, communications, supervision arrangements and escalation procedures are agreed for each assignment.

  • Only the services documented in the accepted assignment are included.

Quotation

Request a quotation for guarding.

Tell us the site, required hours, security posts and main duties.

Request a quotation