Security Technology
One press sends a location-linked alert.
The ShadowSecure Panic Button is a portable personal-safety device linked to ShadowTrack for location visibility and contact notification.
Discuss panic buttons- Button press
- Available location
- ShadowTrack visibility
- Nominated contacts
A button press raises an alert with available location information so ShadowSecure can track the device and phone the client's nominated contacts.
ShadowSecure supplies and manages the connected hardware as part of the panic service; it does not manufacture the physical device.
Customer outcomes
What this product helps you see and manage
Give mobile workers a direct way to raise a configured panic alert.
Make available location information visible through ShadowTrack.
Notify nominated contacts under the documented procedure.
Capabilities
What the product can do
Available functions depend on the connected equipment, configuration and deployment scope.
Portable rechargeable personal panic button
Button-triggered alert with available location information
Location visibility through ShadowTrack
Calls to nominated contacts under the documented procedure
Deployment details
What we confirm before the quotation.
Open this summary for the equipment, setup, scope and compatibility points that apply to the deployment.
Review deployment, compatibility and service scope
Requirements
Suitable network coverage
A charged and correctly configured device
Current nominated contacts and an agreed call order
Installation and configuration
Confirm users, coverage and the contact procedure.
Configure and test the device and location reporting.
Record the nominated contacts and call order.
Complete user handover for charging, carrying and activation.
Service scope
Panic hardware and service term listed for the customer
Device configuration and testing
Location visibility through ShadowTrack
Nominated-contact notification under the documented procedure
Support during the service term listed in the quotation
Quoted or confirmed separately
Police, ambulance or medical attendance
Guaranteed call or intervention times
Client portal access unless itemised
Services beyond location visibility and nominated-contact notification
Service after the first year unless itemised in the quotation
Conditions and compatibility
Alert delivery and location reporting depend on coverage, device charge, configuration and operating conditions. Contacts, call order, service periods and escalation actions are confirmed in the accepted proposal.
Suitable customers and environments
Lone workers and field teams
Mobile staff and guards
Employees moving between sites
Remote work within suitable network coverage
Questions
Frequently asked questions
What happens when the button is pressed?
The device raises a location-linked alert. ShadowSecure can track the device and call nominated contacts under the documented procedure.
What action follows an alert?
ShadowSecure can track the device and phone nominated contacts under the documented procedure. Police, ambulance or medical attendance is not part of the standard service.
Will it work everywhere?
No device can be assumed to work everywhere. Alert and location delivery depend on coverage, charge, configuration and operating conditions.
Quotation
Request a ShadowSecure Panic Button quotation.
Tell us how many people need devices, where they work and which nominated contacts should be part of the alert procedure.