Security Operations
Confidential security investigations scoped around the incident.
ShadowSecure directly manages security investigations around an authorised objective, lawfully available information and a defined form of findings.
Discuss an investigation
Answer an authorised security question using information lawfully available to the assignment.
Build a supported sequence of events and communicate the findings in the agreed form.
Managed service
What ShadowSecure manages
The accepted assignment defines the people, information, operating period and action procedure included.
Incident, objective and authority scoping
Confidential review of lawfully available records and enquiries
Timeline and event assessment
Findings and assignment communication in the agreed format
- Defined question and authority
- Lawfully available records
- Supported chronology
- Agreed findings format
Assignment workflow
From the investigation question to documented findings.
Tell us what happened and the central question that must be answered.
Confirm the authority for the assignment, confidentiality requirements and intended use of the findings.
Identify the people, systems and records that may hold relevant information.
Information and records that may be reviewed
CCTV events and available alarm information
Vehicle-movement history where access is authorised
Access records and other client-held operational records
Client-supplied documents and site enquiries within the authorised brief
How findings are documented
Available information is compared and a supported sequence of events is developed where possible.
Material findings, information gaps and relevant limitations are documented in the format confirmed for the assignment.
The customer receives the agreed findings and supporting chronology appropriate to the investigation question.
Service fit
The customer outcome and operating environment.
The assignment is shaped around what the customer must receive and where the service will operate.
What the customer receives
A clearly defined investigation objective
Review of the information available to the assignment
A supported chronology where the records allow it
Findings in the format agreed before work begins
Where this service fits
Security incident review
CCTV and alarm event assessment
Vehicle-movement review where authorised
Site enquiries within an authorised assignment
Important service conditions
Important assignment conditions.
These points are confirmed before the service, project or assignment starts.
Review responsibilities and conditions
Customer responsibilities
Define the authorised objective and required outcome.
Provide lawful access to relevant client-held information.
Identify confidentiality, retention and communication requirements.
Important assignment conditions
The question, authority, confidentiality requirements and intended use of the findings are confirmed before work begins.
The assignment depends on lawful access to relevant information, and findings reflect the records and enquiries available for review.
Specialist work outside the agreed security-investigation brief requires separate lawful scoping and suitably qualified support.
Quotation
Request a quotation for investigations.
Tell us what happened, what question must be answered and which records or information may be available.