Security Systems
Professional installation followed by practical support.
ShadowSecure installs, configures, tests and supports the security systems specified for each project.
Discuss the work
Installation follows the site plan, equipment schedule and integration scope for the project.
Maintenance and support are defined for the installed systems and service periods.
Managed service
What ShadowSecure plans and manages.
The final scope follows the site assessment, selected equipment and agreed operating requirement.
System design
Installation follows the accepted design and equipment schedule.
Access, power, connectivity and any specialist site work are confirmed before work starts.
Equipment supplied
Only equipment listed for the project is supplied and installed.
Existing equipment is used only after compatibility and condition are assessed.
Configuration
Project systems are configured and tested against the accepted scope.
Authorised users receive a practical system handover.
Connection and integration
Connections to ShadowSecure technology and operations are completed only where specified.
Available interfaces and access to existing systems are confirmed before integration.
- Confirm scope and access
- Install and configure
- Test and hand over
- Maintain and support
Delivery process
From assessment to a working installation
Confirm the accepted scope, access and installation conditions.
Install and configure the itemised equipment.
Test the specified functions and integrations.
Hand over the system and document the maintenance and support plan.
Ongoing fit
Support and operating environment.
Support, technology selection and suitable operating environments are confirmed for the installed system.
Maintenance and support
Planned maintenance, call-outs, replacement work and support periods are itemised.
Warranty and third-party responsibilities are documented before work begins and follow applicable equipment terms.
Where the system may fit
New CCTV and alarm installations
Extensions to compatible existing systems
Remote-surveillance deployments
Integrated security projects
Important service conditions
Conditions to confirm before delivery.
These points are confirmed before the service, project or assignment starts.
Review responsibilities and conditions
System boundaries
Maintenance and support apply only to the systems, work and service periods identified in the customer agreement.
Quotation
Request a quotation for installation and maintenance.
Tell us what equipment is involved, where it is installed and whether you need new work, an extension, maintenance or technical support.